Privacy Policy
St. Christopher's Addiction Wellness Center ("St. Christopher's," "we," "us," or "our") is committed to protecting the privacy and confidentiality of the individuals who visit our website and interact with our organization. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website at addictionwellness.com and through your interactions with our admissions team and staff.
Please read this policy carefully. By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
This Privacy Policy applies to information collected through our website and does not govern the collection or use of protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). For information about how we handle your protected health information as a treatment provider, please refer to our Notice of Privacy Practices, which is provided to clients at the time of admission.
Information We Collect
We collect two types of information through our website: information you provide voluntarily and information collected automatically.
Information You Provide Voluntarily
When you contact us through our website, submit an insurance verification form, or communicate with our admissions team, you may provide personal information including your name, phone number, email address, insurance information, and any details you choose to share about yourself or your loved one in connection with a treatment inquiry. We collect only the information necessary to respond to your inquiry and assist you in accessing care.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar tracking technologies. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is used to improve the functionality and performance of our website and to understand how visitors interact with our content.
How We Use Your Information
St. Christopher's uses the information we collect for the following purposes:
To respond to inquiries and provide information about our programs and services. To verify insurance coverage and facilitate the admissions process. To communicate with you about treatment options, scheduling, and follow-up. To improve the functionality, content, and user experience of our website. To comply with applicable legal and regulatory requirements. To protect the safety and security of our clients, staff, and organization.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Share Your Information
St. Christopher's does not share your personal information with third parties except in the following limited circumstances.
Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing insurance verifications, or conducting business activities on our behalf. These vendors are contractually obligated to keep your information confidential and to use it only for the purposes for which it was shared.
Legal Requirements: We may disclose information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the safety of any person or to prevent fraud or illegal activity.
With Your Consent: We may share information in other circumstances with your explicit consent.
Treatment, Payment, and Healthcare Operations: To the extent that information shared with us constitutes protected health information under HIPAA, we may use and disclose it in accordance with our Notice of Privacy Practices and applicable law.
Confidentiality of Substance Use Disorder Records
St. Christopher's complies with federal regulations governing the confidentiality of substance use disorder patient records under 42 CFR Part 2. These regulations provide heightened protections for records related to the identity, diagnosis, prognosis, or treatment of any client in connection with a substance use disorder program. Such records may not be disclosed without the written consent of the client, except as permitted by applicable law.
For questions about the confidentiality of your treatment records, please contact our administrative team directly.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our content. Cookies are small data files stored on your device that help us recognize your browser and remember certain preferences.
You may set your browser to refuse cookies or to alert you when cookies are being sent. Please note that some features of our website may not function properly if cookies are disabled.
We may also use third-party analytics tools, including Google Analytics, to collect and analyze information about website usage. These tools collect information anonymously and report website trends without identifying individual visitors. For more information on how Google Analytics handles data, visit google.com/policies/privacy/partners.
Data Security
St. Christopher's takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites, including insurance provider portals, resource organizations, and other external content. These links are provided for your convenience and do not constitute an endorsement of the linked site or its content. St. Christopher's is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any website you visit.
Children's Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at the information below.
Your Choices and Rights
You may have certain rights with respect to the personal information we hold about you, depending on applicable law. These may include the right to access, correct, or request deletion of your personal information. To exercise any of these rights or to ask questions about how your information is handled, please contact us using the information provided below.
If you would like to opt out of receiving communications from St. Christopher's, you may do so at any time by contacting us directly or by following the unsubscribe instructions included in any email communication we send.
Changes to This Privacy Policy
St. Christopher's reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
Questions About This Privacy Policy
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
St. Christopher's Addiction Wellness Center
Phone: 225-240-4461 Email: info@addictionwellness.com
